Legal

Introduction

This Privacy Policy describes how Elastec Trade (“we,” “us,” or “our”) collects, uses, and protects information in connection with your use of our platform (“Service”). This includes data collected through our website, applications, APIs, and integrations.

We are committed to ensuring that your information is handled securely and transparently in accordance with applicable data protection laws.

Information We Collect

We collect information that is necessary to provide and improve our services. This may include personal, business, and technical data depending on how you interact with the platform.

When you register or use our Service, we may collect information such as your name, email address, company details, and account credentials. In addition, we may collect usage data, including how you interact with the platform, features accessed, and system activity.

Where applicable, we may also process trading-related data, such as account identifiers, trade activity, and performance metrics, strictly for the purpose of enabling platform functionality.

How We Use Your Information

We use the information we collect to operate, maintain, and improve the Service. This includes managing user accounts, enabling platform features, processing transactions, and providing customer support.

Your data may also be used to monitor performance, enhance security, detect fraudulent activity, and improve user experience. In some cases, we may use aggregated and anonymized data for analytics and product development.

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. This includes encryption, secure data storage, and access control mechanisms.

While we take reasonable steps to protect your information, no system can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and ensuring that your access to the platform remains secure.

API and Sensitive Information

Our platform may involve the use of API keys and integrations with external systems such as brokers. These credentials are sensitive and must be handled securely.

We store sensitive data using secure methods and recommend that you never expose API keys publicly or share them with unauthorized parties. You are fully responsible for any actions taken through your integrations.

Contact Information

If you have any questions regarding these Terms, you may contact us at:

Email: support@elastectrade.com